Digital Marketing: The Who, What, Why, & How
Would you believe me if I told you that the number of people who go online every day is still growing, given how accessible the internet is today? It is. According to Pew Research, “continuous” internet usage among adults has climbed by 5% in the last three years. And, despite what we say all the time, the way people purchase and buy has changed as well, which means offline marketing isn’t as effective as it once was.
Marketing has always been about making the right connections with the right people at the right time. That implies you’ll have to meet them where they already spend their time: online.
Enter digital marketing, which refers to any type of internet advertising.
Click the links below, or keep reading to learn how digital marketing is done today.
What is digital marketing?
Digital marketing, also called online marketing, refers to all marketing efforts that occur on the internet. To engage with present and potential customers, businesses use digital channels such as search engines, social media, email, and other websites.. This also includes communication through text or multimedia messages.
A seasoned inbound marketer might say inbound marketing and digital marketing are virtually the same thing, but there are some minor differences. And conversations with marketers and business owners in the U.S., U.K., Asia, Australia, and New Zealand, I’ve learned a lot about how those small differences are being observed across the world.
How does a business define digital marketing?
Digital marketing is critical for your business and brand exposure at this point. Every other company appears to have a website. If not, they should have a social media presence or a digital ad strategy. Consumers now anticipate and rely on digital material and marketing as a means of learning about brands. You may get creative and experiment with a range of marketing approaches on a budget because digital marketing has so many possibilities and strategies.
Digital marketing is described as the use of a variety of digital methods and platforms to reach out to clients where they spend the majority of their time: online. The greatest digital marketers can see how each digital marketing effort contributes to their overall objectives. Marketers can also support a wider campaign using the free and paid channels available to them, depending on the aims of their marketing plan.
For example, a content marketer can write a series of blog articles to generate leads from a new ebook the company has published. The company’s social media marketer might then help promote these blog entries on the company’s social media accounts, both sponsored and organically. Perhaps the email marketer runs an email campaign to offer more information about the company to individuals who read the ebook. In a moment, we’ll go through these specific digital marketers in further detail.
Why is digital marketing important?
Digital marketing helps you reach a larger audience than you could through traditional methods, and target the prospects who are most likely to buy your product or service. Additionally, it’s often more cost-effective than traditional advertising, and enables you to measure success on a daily basis and pivot as you see fit.
There are a few major benefits of digital marketing:
- You can focus your efforts on only the prospects most likely to purchase your product or service.
- It’s more cost-effective than outbound marketing methods.
- Digital marketing evens the playing field within your industry and allows you to compete with bigger brands.
- Digital marketing is measurable.
- It’s easier to adapt and change a digital marketing strategy.
- Digital marketing can improve your conversion rate and the quality of your leads.
- You can engage audiences at every stage with digital marketing.
Let’s dive into them now.
1. You can focus your efforts on only the prospects most likely to purchase your product or service.
If you place an advertisement on TV, in a magazine, or on a billboard, you have limited control over who sees the ad. Of course, certain demographics may be measured, such as the magazine’s usual audience or the demographic of a certain neighborhood, but it’s still mostly a guessing game.
Digital marketing, on the other hand, allows you to target a highly particular audience and send customised, high-converting marketing communications to that demographic.
For example, you may use social media’s targeting features to offer ads to a specific audience based on criteria like age, gender, location, hobbies, networks, or behaviors. You might also use PPC or SEO methods to target visitors who have expressed interest in your product or service, or who have searched for specific keywords related to your industry.
Ultimately,digital marketing allows you to undertake the essential research to determine your consumer profile, as well as fine-tune your marketing plan over time to ensure you’re targeting the most likely buyers. Best of all, digital marketing allows you to target specific segments of your target demographic. This is especially useful if you sell various items or services to different buyer personas.
2. It’s more cost-effective than outbound marketing methods.
Digital marketing allows you to track campaigns on a daily basis and reduce the amount of money you spend on a channel that isn’t generating a strong return on investment. Traditional modes of advertising are not immune to this. It doesn’t matter how well your billboard performs; whether or not it converts is irrelevant.
Plus, with digital marketing, you have complete control over where you choose to spend your money. Instead of spending money on PPC advertisements, you might invest in design software to create high-converting Instagram content. A digital marketing plan allows you to pivot on the go, ensuring you’re never spending money on ineffective channels.
By and large, digital marketing is a more cost-effective solution, and provides you unique opportunities to ensure you’re getting the most bang for your buck.
For instance, if you work for a small business with a limited budget, you might try investing in social media, blogging, or SEO – three strategies that can give you high ROI even with minimal spending.
3. Digital marketing evens the playing field within your industry and allows you to compete with bigger brands.
If you work for a small business, it’s likely difficult for you to compete with the major brands in your industry, many of which have millions of dollars to invest in television commercials or nationwide campaigns. Fortunately, there are plenty of opportunities to outrank the big players through strategic digital marketing initiatives.
For instance, you may find long-tail keywords related to your product or service and generate high-quality content to assist you rank for those keywords in search engines. Search engines aren’t concerned with whatever brand is the most popular; instead, they emphasize information that resonates with the target demographic.
4. Digital marketing is measurable.
Digital marketing can give you a comprehensive, start-to-finish view of all the metrics that might matter to your company — including impressions, shares, views, clicks, and time on page. This is one of the biggest benefits of digital marketing. While traditional advertising can be useful for certain goals, its biggest limitation is measurability.
Unlike most offline marketing efforts, digital marketing allows marketers to see accurate results in real time. If you’ve ever put an advertisement in a newspaper, you’ll know how difficult it is to estimate how many people actually flipped to that page and paid attention to your ad. There’s no surefire way to know if that ad was responsible for any sales at all.
On the other hand, with digital marketing, you can measure the ROI of pretty much any aspect of your marketing efforts.
Here are some examples:
With digital marketing, you can see the exact number of people who have viewed your website’s homepage in real time by using digital analytics software, available in marketing platforms like HubSpot.
You can also see how many pages they visited, what device they were using, and where they came from, amongst other digital analytics data.
This intelligence helps you to prioritize which marketing channels to spend more or less time on, based on the number of people those channels are driving to your website. For example, if only 10% of your traffic is coming from organic search, you know that you probably need to spend some time on SEO to increase that percentage.
With offline marketing, it’s very difficult to tell how people are interacting with your brand before they have an interaction with a salesperson or make a purchase. With digital marketing, you can identify trends and patterns in people’s behavior before they’ve reached the final stage in their buyer’s journey, meaning you can make more informed decisions about how to attract them to your website right at the top of the marketing funnel.
Content Performance and Lead Generation
Imagine you’ve created a product brochure and posted it through people’s letterboxes — that brochure is a form of content, albeit offline. The problem is that you have no idea how many people opened your brochure or how many people threw it straight into the trash.
Now imagine you had that brochure on your website instead. You can measure exactly how many people viewed the page where it’s hosted, and you can collect the contact details of those who download it by using forms. Not only can you measure how many people are engaging with your content, but you’re also generating qualified leads when people download it.
An effective digital marketing strategy combined with the right tools and technologies allows you to trace all of your sales back to a customer’s first digital touchpoint with your business.
We call this attribution modeling, and it allows you to identify trends in the way people research and buy your product, helping you to make more informed decisions about what parts of your marketing strategy deserve more attention, and what parts of your sales cycle need refining.
Connecting the dots between marketing and sales is hugely important — according to Aberdeen Group, companies with strong sales and marketing alignment achieve a 20% annual growth rate, compared to a 4% decline in revenue for companies with poor alignment. If you can improve your customer’s journey through the buying cycle by using digital technologies, then it’s likely to reflect positively on your business’s bottom line.
5. It’s easier to adapt and change a digital marketing strategy.
A lot of work goes into developing a marketing strategy. Generally, you will follow through with that strategy until completion, allow it to take effect, and then judge its results. However, things do not always go according to plan. You may realize halfway through that a calculation was off, an assumption was incorrect, or an audience did not react how they were expected to. Being able to pivot or adjust the strategy along the way is highly beneficial because it prevents you from having to start over completely.
Being able to change your strategy easily is a great benefit of digital marketing. Adapting a digital marketing strategy is a lot easier than other more traditional forms of marketing, like mailers or billboard advertising. For instance, if an online ad isn’t delivering as expected, you can quickly adjust it or pause it to yield better results.
6. Digital marketing can improve your conversion rate and the quality of your leads.
As digital marketing makes it simpler to measure your marketing efforts, this makes improving your conversion rate simpler as well. Being able to measure the effectiveness of each tactic helps you develop better strategies. Continuously refining your methods improves your conversion rate. Investing in online marketing ensures that everything is optimized for the highest amount of conversions.
Additionally, all leads do not offer the same value for your business. Digital marketing provides an opportunity for you to target a specific audience that will yield higher quality leads that are more likely to become customers. Connecting your business with the most valuable leads will directly improve your conversion rate.
7. You can engage audiences at every stage with digital marketing.
It’s essential to begin engaging your audience as early as possible. Making a connection at the first stage of the buyer’s journey helps push the lead through the customer funnel. Using digital marketing allows you to accomplish that from start to finish and at every point in between.
Online channels allow you to follow the entire buying journey of your customers. Understanding and analyzing how customers are moving and operating is important for converting leads. Digital marketing allows you to track them through that process. And, even if they don’t convert in the early stages, it at least helps ensure they have made a connection with your business.
Types of Digital Marketing
- Search Engine Optimization (SEO)
- Content Marketing
- Social Media Marketing
- Pay Per Click (PPC)
- Affiliate Marketing
- Native Advertising
- Marketing Automation
- Email Marketing
- Online PR
- Inbound Marketing
- Sponsored Content
- Search Engine Marketing (SEM)
- Instant Messaging Marketing
Here’s a quick rundown of some of the most common digital marketing tactics and the channels involved in each one.
1. Search Engine Optimization SEO
SEO stands for “search engine optimization.” In simple terms, it means the process of improving your site to increase its visibility when people search for products or services related to your business on Google, Bing, and other search engines. The better visibility your pages have in search results, the more likely you are to garner attention and attract prospective and existing customers to your business.
There are a number of ways to approach SEO in order to generate qualified traffic to your website. These include:
- On-page SEO: On-page SEO is the practice of optimizing individual web pages in order to rank higher and earn more relevant traffic in search engines. On-page refers to both the content and HTML source code of a page that can be optimized, as opposed to off-page SEO which refers to links and other external signals
- Off-page SEO: “Off-page SEO” (also called “off-site SEO”) refers to actions taken outside of your own website to impact your rankings within search engine results pages (SERPs). Along with on-page SEO, these include several of the factors of basic SEO that help a site to rank.
- Technical SEO: Technical SEO refers to website and server optimizations that help search engine spiders crawl and index your site more effectively (to help improve organic rankings).
2. Content Marketing
Content marketing is the development and distribution of relevant, useful content—blogs, newsletters, white papers, social media posts, emails, videos, and the like—to current and potential customers. When it’s done right, this content conveys expertise and makes it clear that a company values the people to whom it sells.
The consistent use of content marketing establishes and nurtures relationships with your prospective and existing customers. When your audience thinks of your company as a partner interested in their success and a valuable source of advice and guidance, they’re more likely to choose you when it’s time to buy.
The channels that can play a part in your content marketing strategy include:
- Blog posts: Writing and publishing articles on a company blog help you demonstrate your industry expertise and generates organic search traffic for your business. This ultimately gives you more opportunities to convert website visitors into leads for your sales team.
- Ebooks and whitepapers: Ebooks, whitepapers, and similar long-form content help further educate website visitors. It also allows you to exchange content for a reader’s contact information, generating leads for your company and moving people through the buyer’s journey.
- Infographics: Sometimes, readers want you to show, not tell. Infographics are a form of visual content that helps website visitors visualize a concept you want to help them learn.
- Audio or visual content: Television and radio are popular channels for digital marketing. Creating content that can be shared online as a video or heard on the radio by listeners can greatly broaden your potential audience.
3. Social Media Marketing
Social media marketing is the process of creating content for social media platforms to promote your products and/or services, build community with your target audience, and drive traffic to your business. With new features and platforms emerging every day, social media marketing is constantly evolving.
Social media marketing is all about meeting your target audience and customers where they are and as they socially interact with each other and your brand.
While social media marketing as a whole is incredibly valuable and beneficial to your business growth (as you’ll see in the following section), your strategy will differ based on which social networks your audience spends their time on.
The channels you can use in social media marketing include:
4. Pay Per Click (PPC)
PPC is a method of driving traffic to your website by paying a publisher every time your ad is clicked. One of the most common types of PPC is Google Ads, which allows you to pay for top slots on Google’s search engine results pages at a price “per click” of the links you place. Other channels where you can use PPC include:
- Paid ads on Facebook: Here, users can pay to customize a video, image post, or slideshow, which Facebook will publish to the news feeds of people who match your business’s audience.
- Twitter Ads campaigns: Here, users can pay to place a series of posts or profile badges on the news feeds of a specific audience, all dedicated to accomplish a specific goal for your business. This goal can be website traffic, more Twitter followers, tweet engagement, or even app downloads.
- Sponsored Messages on LinkedIn: Here, users can pay to send messages directly to specific LinkedIn users based on their industry and background.
5. Affiliate Marketing
This is a type of performance-based advertising in which you are compensated for promoting the products or services of others on your website. Channels for affiliate marketing include:
- The YouTube Partner Program allows you to host video adverts.
- Hosting video ads through the YouTube Partner Program.
- Posting affiliate links from your social media accounts.
This is an example of the relatively recent influencer marketing trend. Using influencers to create a campaign can be a very effective type of affiliate marketing. Finding the proper content providers helps propel your digital campaign forward.
6. Native Advertising
Native advertising refers to advertisements that are primarily content-led and featured on a platform alongside other, non-paid content. BuzzFeed-sponsored posts are a good example, but many people also consider social media advertising to be “native” — Facebook advertising and Instagram advertising, for example.
7. Marketing Automation
Marketing automation refers to the software that serves to automate your basic marketing operations. Many marketing departments can automate repetitive tasks they would otherwise do manually, such as:
- Email newsletters: Email automation doesn’t just allow you to automatically send emails to your subscribers. It can also help you shrink and expand your contact list as needed so your newsletters are only going to the people who want to see them in their inboxes.
- Social media post scheduling: If you want to grow your organization’s presence on a social network, you need to post frequently. This makes manual posting a bit of an unruly process. Social media scheduling tools push your content to your social media channels for you, so you can spend more time focusing on content strategy.
- Lead-nurturing workflows: Generating leads, and converting those leads into customers, can be a long process. You can automate that process by sending leads specific emails and content once they fit certain criteria, such as when they download and open an ebook.
- Campaign tracking and reporting: Marketing campaigns can include a ton of different people, emails, content, webpages, phone calls, and more. Marketing automation can help you sort everything you work on by the campaign it’s serving, and then track the performance of that campaign based on the progress all of these components make over time.
8. Email Marketing
Companies use email marketing as a way of communicating with their audiences. Email is often used to promote content, discounts and events, as well as to direct people toward the business’s website. The types of emails you might send in an email marketing campaign include:
- Blog subscription newsletters.
- Follow-up emails to website visitors who downloaded something.
- Customer welcome emails.
- Holiday promotions to loyalty program members.
- Tips or similar series emails for customer nurturing.
9. Online PR
Online PR is the practice of securing earned online coverage with digital publications, blogs, and other content-based websites. It’s much like traditional PR, but in the online space. The channels you can use to maximize your PR efforts include:
- Reporter outreach via social media: Talking to journalists on Twitter, for example, is a great way to develop a relationship with the press that produces earned media opportunities for your company.
- Engaging online reviews of your company: When someone reviews your company online, whether that review is good or bad, your instinct might be not to touch it. On the contrary, engaging company reviews helps you humanize your brand and deliver powerful messaging that protects your reputation.
- Engaging comments on your personal website or blog: Similar to the way you’d respond to reviews of your company, responding to the people who are reading your content is the best way to generate productive conversation around your industry.
10. Inbound Marketing
Inbound marketing refers to a marketing methodology wherein you attract, engage, and delight customers at every stage of the buyer’s journey. You can use every digital marketing tactic listed above, throughout an inbound marketing strategy, to create a customer experience that works with the customer, not against them. Here are some classic examples of inbound marketing versus traditional marketing:
- Blogging vs. pop-up ads
- Video marketing vs. commercial advertising
- Email contact lists vs. email spam
11. Sponsored Content
With sponsored content, you as a brand pay another company or entity to create and promote content that discusses your brand or service in some way.
One popular type of sponsored content is influencer marketing. With this type of sponsored content, a brand sponsors an influencer in its industry to publish posts or videos related to the company on social media.
Another type of sponsored content could be a blog post or article that is written to highlight a topic, service, or brand.
12. Search Engine Marketing (SEM)
When a potential lead is searching for a product or business that is related to yours, it’s a great opportunity for a promotion. Paid advertising and SEO are two great strategies for promoting your business to capitalize on those future leads. Search engine marketing is another way to increase website traffic by placing paid ads on search engines. The two most popular SEM services are Bing Ads and Google Ads. These paid ads fit seamlessly on the top of search engine results pages, giving instant visibility. This is also an example of effective native advertising.
13. Instant Messaging Marketing
Marketing your products through messaging platforms is a fast way to reach potential leads, even for those who haven’t offered up their cell phone number. It’s a simple way to let your audience know about flash sales, new products, or updates about their orders. If your customers have questions or need more information, it’s also a convenient way for them to connect to customer service. You can choose to send messages directly to a mobile phone by text or through messages on platforms like Facebook Messenger or WhatsApp
What does a digital marketer do?
Digital marketers are in charge of driving brand awareness and lead generation through all the digital channels — both free and paid — that are at a company’s disposal. These channels include social media, the company’s own website, search engine rankings, email, display advertising, and the company’s blog.
The digital marketer usually focuses on a different key performance indicator (KPI) for each channel so they can properly measure the company’s performance across each one. A digital marketer who’s in charge of SEO, for example, measures their website’s “organic traffic.” In small companies, one generalist might own many of the digital marketing tactics described above at the same time. In larger companies, these tactics have multiple specialists that each focus on just one or two of the brand’s digital channels.
Here are some examples of these specialists:
Main KPIs: Organic traffic
In short, SEO managers get the business to rank on Google. Using a variety of approaches to search engine optimization, this person might work directly with content creators to ensure the content they produce performs well on Google — even if the company also posts this content on social media.
Content Marketing Specialist
Main KPIs: Time on page, overall blog traffic, YouTube channel subscribers
Content marketing specialists are the digital content creators. They frequently keep track of the company’s blogging calendar, and come up with a content strategy that includes video as well. These professionals often work with people in other departments to ensure the products and campaigns the business launches are supported with promotional content on each digital channel.
Social Media Manager
Main KPIs: Follows, Impressions, Shares
The role of a social media manager is easy to infer from the title, but which social networks they manage for the company depends on the industry. Above all, social media managers establish a posting schedule for the company’s written and visual content. This employee might also work with the content marketing specialist to develop a strategy for which content to post on which social network.
(Note: Per the KPIs above, “impressions” refers to the number of times a business’s posts appear on the newsfeed of a user.)
Marketing Automation Coordinator
Main KPIs: Email open rate, campaign click-through rate, lead-generation (conversion) rate
The marketing automation coordinator helps choose and manage the software that allows the whole marketing team to understand their customers’ behavior and measure the growth of their business. Because many of the marketing operations described above might be executed separately from one another, it’s important for there to be someone who can group these digital activities into individual campaigns and track each campaign’s performance.
Inbound Marketing vs. Digital Marketing: Which Is It?
Inbound marketing is a methodology that uses digital marketing assets to attract, engage, and delight customers online. Digital marketing, on the other hand, is simply an umbrella term to describe online marketing tactics of any kind, regardless of whether they’re considered inbound or outbound.
Digital marketing is often compared to inbound marketing, but it doesn’t differentiate between ‘inbound’ and ‘outbound’ methods. It’s more of an umbrella term for all marketing that involves digital communication, while inbound marketing is more of a strategy.
Digital outbound tactics aim to put a marketing message in front of as many people as possible in the online space — regardless of whether it’s relevant or welcomed. For example, the garish banner ads you see at the top of many websites try to push a product or promotion onto people who aren’t necessarily ready to receive it.
On the other hand, marketers who employ digital inbound tactics use online content to attract their target customers onto their websites by providing assets that are helpful to them. One of the simplest yet most powerful inbound digital marketing assets is a blog, which allows your website to capitalize on the terms which your ideal customers are searching for.
Does digital marketing work for all businesses?
Digital marketing can work for any business in any industry. Regardless of what your company sells, digital marketing still involves building out buyer personas to identify your audience’s needs and creating valuable online content. However, that’s not to say all businesses should implement a digital marketing strategy in the same way.
B2B Digital Marketing
If your company is business-to-business (B2B), your digital marketing efforts are likely to be centered around online lead generation, with the end goal being for someone to speak to a salesperson. For that reason, the role of your marketing strategy is to attract and convert the highest quality leads for your salespeople via your website and supporting digital channels.
Beyond your website, you’ll probably choose to focus your efforts on business-focused channels like LinkedIn where your demographic is spending their time online.
B2C Digital Marketing
If your company is business-to-consumer (B2C), depending on the price point of your products, it’s likely that the goal of your digital marketing efforts is to attract people to your website and have them become customers without ever needing to speak to a salesperson.
For that reason, you’re probably less likely to focus on ‘leads’ in their traditional sense, and more likely to focus on building an accelerated buyer’s journey, from the moment someone lands on your website, to the moment that they make a purchase. This will often mean your product features in your content higher up in the marketing funnel than it might for a B2B business, and you might need to use stronger calls-to-action (CTAs).
For B2C companies, channels like Instagram and Pinterest can often be more valuable than business-focused platforms like LinkedIn.
What types of digital content should I create?
The kind of content you create depends on your audience’s needs at different stages in the buyer’s journey. You should start by creating buyer personas (use these free templates, or try makemypersona.com) to identify what your audience’s goals and challenges are in relation to your business. On a basic level, your online content should aim to help them meet these goals, and overcome their challenges.
Then, you’ll need to think about when they’re most likely to be ready to consume this content in relation to what stage they’re at in their buyer’s journey. We call this content mapping.
With content mapping, the goal is to target content according to:
- The characteristics of the person who will be consuming it (that’s where buyer personas come in).
- How close that person is to making a purchase (i.e., their lifecycle stage).
In terms of the format of your content, there are a lot of different things to try. Here are some options we’d recommend using at each stage of the buyer’s journey:
- Blog posts. Great for increasing your organic traffic when paired with a strong SEO and keyword strategy.
- Infographics. Very shareable, meaning they increase your chances of being found via social media when others share your content.
- Short videos. Again, these are very shareable and can help your brand get found by new audiences by hosting them on platforms like YouTube.
- Ebooks. Great for lead generation as they’re generally more comprehensive than a blog post or infographic, meaning someone is more likely to exchange their contact information to receive it.
- Research reports. Again, this is a high-value content piece that is great for lead generation. Research reports and new data for your industry can also work for the awareness stage though, as they’re often picked up by the media or industry press.
- Webinars. As they’re a more detailed, interactive form of video content, webinars are an effective consideration stage content format as they offer more comprehensive content than a blog post or short video.
- Case studies. Having detailed case studies on your website can be an effective form of content for those who are ready to make a purchasing decision, as it helps you positively influence their decision.
- Testimonials. If case studies aren’t a good fit for your business, having short testimonials around your website is a good alternative. For B2C brands, think of testimonials a little more loosely. If you’re a clothing brand, these might take the form of photos of how other people styled a shirt or dress, pulled from a branded hashtag where people can contribute.
How to Do Digital Marketing
- Define your goals.
- Identify your target audience.
- Establish a budget for each digital channel.
- Strike a good balance between paid and free digital strategies.
- Create engaging content.
- Optimize your digital assets for mobile.
- Conduct keyword research.
- Iterate based on the analytics you measure.
1. Define your goals.
When you’re first getting started with digital marketing, it’s critical you start by identifying and defining your goals since you’ll craft your strategy differently depending on those goals. For instance, if your goal is to increase brand awareness, you might want to pay more attention to reaching new audiences via social media.
Alternatively, perhaps you want to increase sales on a specific product — if that’s the case, it’s more important you focus on SEO and optimizing content to get potential buyers on your website in the first place. Additionally, if sales are your goal, you might test out PPC campaigns to drive traffic through paid ads.
Whatever the case, it’s easiest to shape a digital marketing strategy after you’ve determined your company’s biggest goals.
2. Identify your target audience.
We’ve mentioned this before, but one of the biggest benefits of digital marketing is the opportunity to target specific audiences – however, you can’t take advantage of that benefit if you haven’t first identified your target audience.
Of course, it’s important to note, that your target audience might vary depending on the channel or goal(s) you have for a specific product or campaign.
For instance, perhaps you’ve noticed most of your Instagram audience is younger and prefers funny memes and quick videos — but your LinkedIn audience tends to be older professionals who are looking for more tactical advice. You’ll want to vary your content to appeal to these different target audiences.
3. Establish a budget for each digital channel.
As with anything, the budget you determine really depends on what elements of digital marketing you’re looking to add to your strategy.
If you’re focusing on inbound techniques like SEO, social media, and content creation for a preexisting website, the good news is you don’t need very much budget at all. With inbound marketing, the main focus is on creating high quality content that your audience will want to consume, which unless you’re planning to outsource the work, the only investment you’ll need is your time.
You can get started by hosting a website and creating content using HubSpot’s CMS. For those on a tight budget, you can get started using WordPress hosted on WP Engine, using a simple them from StudioPress, and building your site without code using the Elementor Website Builder for WordPress.
With outbound techniques like online advertising and purchasing email lists, there is undoubtedly some expense. What it costs comes down to what kind of visibility you want to receive as a result of the advertising.
For example, to implement PPC using Google AdWords, you’ll bid against other companies in your industry to appear at the top of Google’s search results for keywords associated with your business. Depending on the competitiveness of the keyword, this can be reasonably affordable, or extremely expensive, which is why it’s a good idea to focus building your organic reach, too.
4. Strike a good balance between paid and free digital strategies.
A digital marketing strategy likely needs both paid and free aspects to truly be effective.
For instance, if you spend time building comprehensive buyer personas to identify the needs of your audience, and you focus on creating quality online content to attract and convert them, then you’re likely to see strong results within the first six months despite minimal ad spend.
However, if paid advertising is part of your digital strategy, then the results might come even quicker.
Ultimately, it’s recommended to focus on building your organic (or ‘free’) reach using content, SEO, and social media for more long-term, sustainable success.
When in doubt, try both, and iterate on your process as you learn which channels — paid or free – perform best for your brand.
5. Create engaging content.
Once you know your audience and you have a budget, it’s time to start creating content for the various channels you’re going to use. This content can be social media posts, blog posts, PPC ads, sponsored content, email marketing newsletters, and more.
Of course, any content you create should be interesting and engaging to your audience because the point of marketing content is to increase brand awareness and improve lead generation.
6. Optimize your digital assets for mobile.
Another key component of digital marketing is mobile marketing. In fact, smartphone usage as a whole accounts for 69% of time spent consuming digital media in the U.S., while desktop-based digital media consumption makes up less than half — and the U.S. still isn’t mobile’s biggest fan compared to other countries.
This means it’s essential to optimize your digital ads, web pages, social media images, and other digital assets for mobile devices. If your company has a mobile app that enables users to engage with your brand or shop your products, your app falls under the digital marketing umbrella, too.
Those engaging with your company online via mobile devices need to have the same positive experience as they would on desktop. This means implementing a mobile-friendly or responsive website design to make browsing user-friendly for those on mobile devices. It might also mean reducing the length of your lead generation forms to create a hassle-free experience for people downloading your content on-the-go. As for your social media images, it’s important to always have a mobile user in mind when creating them, as image dimensions are smaller on mobile devices and text can be cut-off.
There are lots of ways you can optimize your digital marketing assets for mobile users, and when implementing any digital marketing strategy, it’s hugely important to consider how the experience will translate on mobile devices. By ensuring this is always front-of-mind, you’ll be creating digital experiences that work for your audience, and consequently achieve the results you’re hoping for.
7. Conduct keyword research.
Digital marketing is all about reaching targeted audiences through personalized content — all of which can’t happen without effective keyword research.
Conducting keyword research is critical for optimizing your website and content for SEO and ensuring people can find your business through search engines. Additionally, social media keyword research can be helpful for marketing your products or services on various social channels, as well.
Even if you don’t have a full-time SEO strategist, you’ll still want to conduct keyword research. Try creating a list of high-performing keywords that relate to your products or services, and consider long-tail variations for added opportunities.
8. Iterate based on the analytics you measure.
Finally, to create an effective digital marketing strategy for the long-term, it’s vital your team learn how to pivot based on analytics.
For instance, perhaps after a couple of months you find your audience isn’t as interested in your content on Instagram anymore — but they love what you’re creating on Twitter. Sure, this might be an opportunity to re-examine your Instagram strategy as a whole, but it might also be a sign that your audience prefers a different channel to consume branded content.
Alternatively, perhaps you find an older web page isn’t getting the traffic it used to. You might consider updating the page or getting rid of it entirely to ensure visitors are finding the freshest, most relevant content for their needs.
I’m ready to try digital marketing. Now what?
If you’re already doing digital marketing, it’s likely that you’re at least reaching some segments of your audience online. No doubt you can think of some areas of your strategy that could use a little improvement, though.
That’s why we created a step-by-step guide to help you build a digital marketing strategy that’s truly effective, whether you’re a complete beginner or have a little more experience.
Next, let’s look at some examples of digital marketing that will be sure to inspire you.
Digital Marketing Examples
- Lego’s Rebuild the World Campaign
- Dove’s Real Beauty Campaign
- Jennifer Lopez’s #InTheMorningChallenge
- Always’ #LikeAGirl Campaign
1. Lego’s Rebuild the World Campaign
This is a great example of a digital marketing campaign because it says something about the brand. In this campaign, Lego takes a stance on important global issues as a way to connect with its audience.
In this day and age, it’s becoming increasingly important for companies to discuss global issues and show alignment with their customers in that way. The major play with this campaign is to help share the brand’s story and messaging.
Given that 89% of customers shop from brands that share their values, this was a good move for the toy brand.
2. Dove’s Reverse Selfie Campaign
As we continue to learn how social media is affecting children, especially young girls, Dove decided to send a message. The Reverse Selfie campaign shows the reverse of what a teen girl did to prepare for a selfie and photoshop the picture. The purpose is to increase awareness of how social media can negatively impact self-esteem.
This is an excellent example of what marketing content can look like when you know your audience intimately. By knowing its audience of real women, many of them parents, Dove was able to bring light to an often overlooked consequence of the growth of social media.
3. Jennifer Lopez’s #InTheMorningChallenge
In this social media campaign, Jennifer Lopez created a dance challenge to promote her new song. With this challenge, fans would do the same dance in their pajamas and in dress up clothes.
This was a successful social media campaign as the video had over 13 million views and over 5,000 posts.
Using social media is a great way to engage your audience and get them to participate with your brand one on one.
4. Always’ #DayoftheGirl Campaign
This is another digital campaign that focuses on emotional marketing. With this campaign, Always asked their own employees what tips they would give to girls. The women offer their valuable insight in a way meant to inspire everyone for International Day of the Girl, an international holiday that occurs annually in October.
Again, this isn’t a campaign where the product is mentioned much, but that isn’t the point. The point of this digital campaign was to inspire its audience. With that message, they could reach even more people, increase brand awareness, and show their audience that the brand aligns with their values.
Integrate Digital Marketing Into Your Strategy
Any opportunity where you can connect to your audience is an opportunity to convert a lead or acquire a customer. Digital marketing creates so many more of those opportunities by allowing you to reach prospective buyers through a wide variety of channels. Whether it’s social media platforms, websites, text messages, or any online medium, it’s an invaluable way to promote your business, service, or product.
Digital Marketing FAQs
What is Search Engine Optimization?
Search Engine Optimization, commonly referred to as SEO, is the act of improving content and web pages in order to rank higher on search engine results pages. Search engines have algorithms that determine which web pages hold the most relevant results, and those pages are ranked highest among the search results.
Using SEO tactics, such as keywords, meta descriptions, and links, your content will stand out to search engine algorithms as relevant information and ultimately rank higher. Ranking higher leads to increased traffic and consumer trust.
What is digital marketing?
Digital marketing involves marketing to people using Internet-connected electronic devices, namely computers, smartphones, and tablets. Digital marketing focuses on channels such as search engines, social media, email, websites, and apps to connect with prospects and customers.
What does a digital marketer do?
Digital marketing has evolved to the point where an immense array of specialists consult with brands to develop effective strategies or implement programs. If you’re new to digital marketing, or lack experience or resources, you should consider engaging an experienced and versatile digital marketing consultant.
Would my business benefit from digital marketing?
Definitely. Though companies in many business categories continue to approach digital marketing with skepticism, avoiding digital marketing denies your business access to the media the majority of consumers turn to first and at all hours of the day.
What is social media?
Social media platforms allow users to connect and engage with one another through shared content. These websites were originally developed for social networking, but since then, social media has become a popular marketing approach. Businesses often use social media to showcase products and services, connect with current or potential customers, and boost brand awareness.
What social media platforms are best for my business?
While social media presence is crucial for all companies, each company will have different social media needs and strategies. For some, Facebook will be the best platform for business, while Instagram may be better for others. To determine which platform is best for your business, it is important to first determine your target audience and social media goals.
Do I need to pay for Facebook?
Facebook is a free social networking site. Users do not have to pay to create profiles or business pages unless they wish to market their page through ad campaigns. Simple and easy to use, Facebook Ads can help businesses boost their visibility, market products, or promote events.
What is the main purpose of social media marketing?
Social media falls in the brand awareness and consideration stage of the sales funnel. Social media platforms allow businesses to connect with their target audience and slowly but surely nudge them down the funnel with content and links to learn more.
By providing relevant information about products and services, engaging with their audience, and providing free trials or specials, businesses are able to nurture leads into buyers.
What is the difference between digital marketing and digital advertising?
Digital marketing allows businesses to raise brand awareness, share information about products, engage with the audience, and monitor online reputation. Digital advertising allows businesses to advertise and promote products, offer discounts or specials, and attract buying customers. Simply put, digital marketing establishes a target consumer audience while digital advertising drives this audience to sales.